Privacy Policy

Last updated: December 13, 2025

1. Introduction

Welcome to Tommaso Tech ("we," "our," or "us"). We are based in Spain and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services, specifically our AI-powered chatbots for WhatsApp.

2. Information We Collect

We collect and process different types of data to provide our services:

  • Identity & Contact Data: Name, email address, phone number, and business details when you contact us or sign up for our services.
  • WhatsApp Interaction Data: If you or your customers interact with our chatbots via WhatsApp, we process the content of messages, phone numbers, and interaction timestamps to strictly provide the requested service.
  • Technical Data: IP address, browser type, device information, and usage statistics when you visit our website.

3. How We Use Your Data

We strictly use your personal data for the following purposes:

  • To provide, operate, and maintain our WhatsApp chatbot services.
  • To communicate with you regarding your account, updates, or support requests.
  • To improve our AI models and service quality (using anonymized data where possible).
  • To comply with legal obligations and enforce our terms of service.

4. Data Sharing & Third Parties

We do not sell your personal data. However, to provide our services, we may share data with trusted third-party service providers, including:

  • WhatsApp / Meta: To facilitate message delivery and chatbot integration.
  • Cloud & Hosting Providers: To host our infrastructure and databases securely.
  • AI Service Providers: To process natural language understanding for our chatbots.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We adhere to GDPR standards to ensure your data is handled securely.

6. Your Rights (GDPR)

Since we operate in Spain, you have specific rights under the GDPR, including:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data.
  • Right to Restriction: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your personal data.

7. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: tommasoj06@gmail.com